Refunds
Shipping Options
Rewards Points
E-Gift CertificatesClasses
Sales Tax
Damaged or Broken Orders
Edible food products, oil, and vinegar products are non-refundable. All other products, please contact the store for individual details. Shipping and handling is the responsibility of the purchaser for returns except in cases with fault by the shipper.
Shipping options will be presented on checkout
Shipping outside continental United States (i.e shipping to Hawaii, Alaska, Puerto Rico) - Unfortunately, we are not able to ship outside the continental United States at this time.
750 mL bottle sizes - We are unable to "ship to address" for bottle sizes of 750 mL. Orders for "pickup in store" are still allowed for bottle sizes of 750mL. If a "ship to address" order includes a bottle size of 750 mL, you will receive two, 375 ml. bottles of the same product.
In Store Pickup -
Overland Park: Order online and choose pickup in-store. You will receive an email when the order is ready.
Topeka: Call the store at 785-272-7700 for pickup orders.
Shipping -
Standard $15 flat rate. Orders $100 and above are free. Expect one day for fulfillment then 1-3 days for USPS priority mail.
A note about your online orders
*You will receive several e-mails through your ordering process. You should receive an initial confirmation e-mail within the first 5 minutes of completing your order. If you DID NOT receive a confirmation email, two things may have happened. Your credit card may have been declined or you navigated away from the payment screen before the order was completed.
*You will also receive an e-mail indicating that your order has been filled and is "awaiting shipment" or "awaiting pickup" if you are picking up in-store.
*You will receive a final e-mail saying your order has "Shipped" and this email will be sent for ALL orders (pickup, delivery or shipment).
Rewards points and online orders
We have had many questions about loyalty points thru online orders. Currently our store point of sale system and our online system are two separate companies and there is no automatic transfer of individual sales between the two. We apologize for this inconvenience.
Gift certificates available online
Did you know online gift certificates can be purchased and sent via email to another individual? Click here to purchase a gift certificate. Please note that gift certificates purchased on-line can ONLY be redeemed online. In-store pickup is available on the website. If you wish to purchase an in-store gift card, we welcome you in person.
Overland Park, KS (913) 649-7900 ; 7945 Santa Fe, Historic Downtown Overland Park
Topeka, KS (785) 272-7700 ; 2900 SW Oakley Ave, Brookwood Shopping Center
Sales Tax on purchases
Sales tax may not be collected on all online orders. Customers are responsible for any applicable state or local use tax. Please consult your local tax authority for details.
Class Policies
All class purchases made at The Tasteful Olive are non-refundable. In addition, our class policy requires a minimum number of participants to be met. If the minimum requirement is not reached, rest assured that we will issue a refund promptly. We strive to offer exceptional culinary experiences and value your understanding of this policy.
Damaged or Broken Orders
If you receive your order damaged or broken please let us know by emailing us at info@thetastefulolive.com, and we will be happy to replace the item/items in question for free. In order to do so, we need you to include in your email any photographic proof of the damaged products.